Effective Date: 15-may-2025
OD Homecare | Bhubaneswar, Odisha
At OD Homecare, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of personal information:
Contact Information: Name, phone number, email address, location
Service Details: Type of service requested, address, booking time
Payment Information: payment ID (we do not store card or bank details)
Communication Data: WhatsApp/chat messages and customer support queries
Device & Usage Data: IP address, browser type, referring website, and usage patterns
2. How We Use Your Information
We use your data for:
Booking and delivering homecare and cleaning services
Sending confirmations and updates via email, SMS, or WhatsApp
Processing payments through secure gateways
Internal record-keeping and customer support
Improving our services and user experience
3. How We Share Your Information
We may share limited data:
With service partners/workers only for job fulfillment
With secure payment processors
With government authorities if legally required
With trusted third-party tools (e.g., WhatsApp API, analytics services)
We never sell your personal information.
4. Your Data Rights
You have the right to:
Access your data
Request correction or deletion
Withdraw consent at any time
Lodge a complaint with the relevant data protection authority
To request access or changes, contact:
📧 Email: support@odhomecare.in
5. Cookies and Tracking
We may use cookies to:
Improve website performance
Analyze user behavior (via Google Analytics)
Store user preferences
You can control cookies via your browser settings.
6. Data Security
We implement strong technical and organizational measures to protect your data from unauthorized access, misuse, or loss.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this policy:
OD Homecare
Bhubaneswar, Odisha
📧 Email: support@odhomecare.in
📞 Phone:8117845569